Production times
As a manufactory, our products are handmade to your order and are not stock items. Therefore we need some time (please see above). You need to speed things up? In that case we offer Prioritized Express Production for a surcharge: Your order will be taken out of the scheduled production process and processed separately ahead of all others.
The stated delivery times are approximate. In individual cases, delays may occur over which we have no influence.
Shipping
You can find our shipping and delivery conditions here.
Tip for customers in Switzerland
Direct shipping to Switzerland is too expensive for you? Then have two possible solutions: Swisspaket offers a cheap package collection with a German delivery address for Swiss customers at the immediate vicinity of Switzerland! Also our shipping partner Meinschauf.ch offers a cheap and custom-compliant alternative. You can find more about this in our detailed Shipping Information.
Revocation & return
Are you not satisfied with our product? No problem: You have 14 days after receiving the goods to return it to us.
Please understand: Personalized world maps and individual special designs are goods that are only produced to your needs. We can no longer sell them. For this reason, these products are excluded from the return (in accordance with Section 312 G (2) No. 1 BGB).